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Subscribing to GCN, PIN and PCN Notifications: Add User to the Contact List in the Metrics Portal Causing Error (Doc ID 2648784.1)

Last updated on FEBRUARY 01, 2024

Applies to:

Oracle Taleo Social Sourcing Cloud Service - Version 19C and later
Information in this document applies to any platform.

Symptoms

Prerequisite:
Users are already associated to the system user group Metric Portal Access in SmartOrg.
Access Taleo Metrics Portal (see references below).

Steps:

Hover over an existing contact to edit or click on Add new Contact.
Fill in Contact's Details.
Check the Events notifications in the Contact's Events section.
Click Save.

Error:

Could not execute JDBC batch update; nested exception is org.hibernate.exception.ConstraintViolationException: Could not execute JDBC batch update

Cause

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In this Document
Symptoms
Cause
Solution
References


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