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Email Links not Working and Encountering Errors: "Resetting this account's password is not allowed." (Doc ID 2649407.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 to 21.1.1 [Release 21A]
Information in this document applies to any platform.


Do email links we send for passwords expire? Can we use email links after they have expired? 

You may have tried to use a link from a password email and saw the following error




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