My Oracle Support Banner

Email Links Not Working And Encountering Errors (Doc ID 2649407.1)

Last updated on MARCH 23, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Goal

Do email links we send for passwords expire? Can we use email links after they have expired? 

You may have tried to use a link from a password email and saw the following error

 

Error:

--------

"Resetting this account's password is not allowed. Check the link in your email and try again."

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.