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After 20A Update Calculation Child Jobs Have Completed But the Parent Request Is Still Running For A Long Time (Doc ID 2649842.1)

Last updated on MARCH 17, 2020

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Incentive Compensation - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

After 20A Update, all the child jobs for Calculation have already been completed but the parent / main  Calculation ( request_id 936958 ) is still running.

STEPS
1. Submit Calculation ( request_id 936958 ) for existing period ( June 2019 ), all participants, and in Total mode
2. Noticed all the child jobs have already completed

This is blocking other Incentive Compensation jobs from being process.

Cause

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In this Document
Symptoms
Cause
Solution
References


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