Fusion Global HCM: Terminated Employee With One Assignment Displaying Twice In Person Management
(Doc ID 2649862.1)
Last updated on MARCH 10, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version, Global Payroll
ACTUAL BEHAVIOR
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When searching for a terminated employee, it is displaying two times in person management.
This employee has been retired with pay.
Payyroll is trying to add an element entry to employee's record for taxable post-employment insurance and is receiving an error:
The message is ORA-20001: An error occurred. The procedure pay_entry_pkg.chk_assignment_info failed at step 10. Details: Contact your help desk. ORA-06512: at "FUSION.PAY_ELEMENT_ENTRY_API", line 468 ORA-06512: at line 53 .
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |