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FA: SCM: OM: Unable to Cancel Sales Order Due to Missing Price Definition Match. (Doc ID 2649888.1)

Last updated on MAY 15, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

When tried to reprice sales order line, error appeared.Also unable to proceed ahead for sales order line cancellation.

Order lines weren't priced. Found non priced line items added into the price list post order submission.

ERROR
----------

Message:No matching charge definition was found for the manual price adjustment 300,000,553,019,916. Exception:java.lang.ArrayIndexOutOfBoundsException: 0.

STEPS
---------
1. Create sales order.

2. Add the items to price list.

3. Submit the sales order.

4. Add the items into price list.

5. Reprice the order.

6. Cancel the sales order line.

Cause

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In this Document
Symptoms
Cause
Solution
References


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