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Error "General Ledger Trial Balance Report" When Including An Account Level (Doc ID 2650521.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, GL Reports & Inquire Screens

Error "General Ledger Trial Balance Report" when including an account level

When generating the report "General Ledger Trial Balance Report" and including an account level the report ends in error

This error occurs for both the primary and secondary books

ERROR
-----------------------

Request ID: 783727 ClassLoader is weblogic.utils.classloaders.GenericClassLoader@577e0132 finder: weblogic.utils.classloaders.CodeGenClassFinder@20dc2290 annotation: ORA_FSCM_ESSAPP#V2.0.mMYQ-n2j5UOsU1Ii93FWVA@



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select the General Ledger trial balance report
2. Provide the parameter as Account level as 5
3. Report completed with error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to run the report

Cause

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In this Document
Symptoms
Cause
Solution
References


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