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Doc Engine Throws Can't Load Graphic File Error For PDF Files (Doc ID 2650546.1)

Last updated on MARCH 27, 2020

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 C and later
Information in this document applies to any platform.

Symptoms

Images are not shown in Doc Engine PDF output if Antenna House is enabled.

Error:

SEVERE: Close channel..
[DEBUG]: Parsing command data
Using legacy Apache FOP
[DEBUG]: AntennaHouse - Converting FO to PDF
axfo.getExternalXSLT() =
ErrorLevel = 2
ErrorCode = 18947
Cannot load graphic file

Changes

 The environment was upgraded to 19D and Antenna House automatically enabled.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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