Oracle Fusion Recruiting Cloud: CareerBuilder Integration Error: "The job application was moved to the selected phase and state. However at least one partner service wasn't initated..." (Doc ID 2651209.1)

Last updated on MARCH 23, 2020

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Problem Description:

When moving a job application to a phase (such as Interview Scheduled) to kick off a background check, the following error is received:

The job application was moved to the selected phase and state. However at least one partner service wasn't initiated for one or more candidates.

If viewing the issue while running Developer Tools, the following errors can be seen:

500 Server Error

Requester Email Address is Null

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In this Document

Symptoms

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