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MOO-450344 Error When Scheduling Recurrences On Opty (Doc ID 2651253.1)

Last updated on MARCH 20, 2020

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Opportunities

Error when scheduling recurrences on Opty

User is getting error on opportunities when trying to schedule recurrence. Even though there is no split, the Sales Credit Recipient is receiving 100% credit, they get the error.
Splits aren't allowed on recurring revenues, and recurrence isn't allowed on splits.
Additional levels of recurrence aren't allowed on recurrence revenues. (MOO-450344)

ERROR
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Splits aren't allowed on recurring revenues, and recurrence isn't allowed on splits.
Additional levels of recurrence aren't allowed on recurrence revenues. (MOO-450344)

STEPS
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The issue can be reproduced at will with the following steps:
1.Login to EC
2. Navigate to Opportunities
3. Search and open user's opp
4. Under revenue, Click + icon against one of the lines
5. Define parameters for schedule
6. Click Next
7. Error is thrown and prevent from further navigating to next step.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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