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Not Able To Create DCL Field For Financial Account Contact Object In SR Object (Doc ID 2651488.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

 Not able to create DCL field for Financial Account Contact object in SR object

The requirement to create a DCL field of "Financial Account Contact" object where Drill down field will be "Financial Account" Field in Service Request object. But, customer is not able to make Drill down field as "Financial Account" while creating DCL.

This "Financial Account" field has been created by Oracle Development team and customer do not have access to make this field as Required field.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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