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Datafox <> SFDC Sync Integration Errors (Doc ID 2651754.1)

Last updated on DECEMBER 24, 2020

Applies to:

Oracle DataFox Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Datafox <> SFDC Sync Integration Errors

Customer is trying to sync DataFox with Salesforce but this fails with error.

I have tried reconnecting the SFDC Sync User before but this problem persists.

ERRORS
-----------------------
"Your Salesforce authentication has expired. This can happen when you change your password or other system updates. You can reconnect your DataFox account to Salesforce on the settings page."

Sync Type: Lead
Error: An unknown error occurred. Please contact support.

Sync Type: Lead
Status: Unknown SFDC error 

Cause

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In this Document
Symptoms
Cause
Solution
References


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