My Oracle Support Banner

OCI DBS Shape Change fail with DCS-10001:Internal error encountered: Unable to update Db params (Doc ID 2652021.1)

Last updated on JULY 27, 2020

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

OCI DBS Shape Change failed in UI Console showing message similar to below  :

Update DB System Shape operation failed due to an unknown error.
Refer to work request ID updateDbSystemScaleShape-cc56210f-f1d9-4330-bbfe-xxxx-ocid1.dbsystem.oc1.eu-frankfurt-1.abtheljreauxxxxx... when opening a Service Request at My Oracle Support.

OR

Shape change is stuck in "progress" in UI Console

dbcli describe-job -i <job_id> will show :
DCS-10001:Internal error encountered: Unable to update Db params

DCS logs will show :
ORA-32001: write to SPFILE requested but no SPFILE is in use

It can fail or be stuck for both pre or post action

DBCLI will show following error :

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.