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When Merging Accounts Will Duplicate Contacts of the Accounts Also Merge? (Doc ID 2652105.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Customer Data Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

Merging of parties with duplicate relationships (contacts), do not merge the contacts.

When merging 2 parties with duplicate relationships (contacts), the relationships (contacts) are not merging.

Shouldn't the contacts within the parties also get merged when the Account merge is run?

 

Solution

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In this Document
Goal
Solution
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