My Oracle Support Banner

Frequent PAGE EXPIRED Message on Data Coversion Tool (Doc ID 2652152.1)

Last updated on MARCH 30, 2020

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Data Conversion (DC) Tool application is showing the message PAGE EXPIRED frequently. As a result, it is not possible to use the the application as it is closing in every 20 sec or less.

Steps To Recreate:
1. Login to DC Tool.
2. Navigate to some task.
3. Close the page - by clicking Done.
4. Leave the session inactive for 20 seconds
5. Click on any task.
6. Notice that Page Expired message is displayed.

Also while performing Business Validation for large uploaded file, sometimes "A connection to the server has failed. (status=503)" is seen.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.