My Oracle Support Banner

Oracle Fusion Public Sector Permits Cloud: Plan Review Email Is Not Being Sent (Doc ID 2652571.1)

Last updated on MARCH 25, 2020

Applies to:

Oracle Public Sector Permits Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Goal

EXPECTED BEHAVIOUR
Email should be sent and message should be displayed under Communication tab
when Plan Review is completed.

ACTUAL BEHAVIOUR
No email was sent and no message was displayed under Communication tab when
Plan Review is completed.

STEPS TO REPLICATION
1. Under Setup and Maintenance> Communication Event, created an event under
Plan Review Completed to send an email to Agency Staff
2. Apply for a Permit. Completed the Plan Review. No email was sent or
received or appeared on the Communications tab.


 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.