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You Can’t Delete This Account Because It’s The Root Node Of An Active Aaccount Hierarchy Version (Doc ID 2652805.1)

Last updated on MAY 11, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.
On : version, Accounts, Contacts, Households

I am unable to delete the account due to the active hierarchy, checked and there is no hierarchy active for this account.

"Error: you can’t delete this account because it’s the root node of an active account hierarchy version"


To delete the account that actually doesn't have a hierarchy or an active tree version


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