You Can’t Delete This Account Because It’s The Root Node Of An Active Aaccount Hierarchy Version
(Doc ID 2652805.1)
Last updated on MAY 06, 2020
Applies to:Oracle Fusion CX Sales Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Accounts, Contacts, Households
I am unable to delete the account due to the active hierarchy, checked and there is no hierarchy active for this account.
"Error: you can’t delete this account because it’s the root node of an active account hierarchy version"
To delete the account that actually doesn't have a hierarchy or an active tree version
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document