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Error: "Exception EAccessViolation in module dbexpoda40.dll" When Attempting to Login to P6 Professional via CloudConnect (Doc ID 2652993.1)

Last updated on APRIL 06, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Primavera P6 Professional Project Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional via CloudConnect, the following error occurs:

ERROR
Exception EAccessViolation in module dbexpoda40.dll at 0000000000005EE7.
Access violation at address 00000000094A5EE7 in module 'dpexpoda40.dll'. Read of address 0000000004C41490.

STEPS
The issue can be reproduced at will with the following steps:

  1. Attempt to login to P6 Professional via CloudConnect.
  2. Observe reported error(s).

Cause

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In this Document
Symptoms
Cause
Solution
References


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