My Oracle Support Banner

Search Retruns 0 Results in Storefront (Doc ID 2653029.1)

Last updated on MARCH 26, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to search for a product, the product is not searchable in Storefront. Both typeahead and search pages returns 0 search results.

Changes

The environment was upgraded to 19D. There is a report for the same issue occurred with earlier release, such as 19C.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.