Not Able To Select Ship To Site
(Doc ID 2653318.1)
Last updated on DECEMBER 09, 2021
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.01.0 version, Customer Data
ACTUAL BEHAVIOR
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While creating AR transaction, the ship-to site information are not populated even though the ship-to site is visible in the LOV.
EXPECTED BEHAVIOR
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The ship_to Site should get populated.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create customer with 2 sites; one primary and the other not primary
2. Create AR transaction and try to populate the ship_to Site with the non-primary site purpose
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create invoices with another ship to purpose.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |