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RPASCE: OAT Tasks Fails With 'FileException: File::tryLock(read, 0) failed: '<Solution Name>/server/access.lck' (Timeout waiting for file lock.)' Error (Doc ID 2653415.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version NA and later
Oracle Retail Predictive Application Server Cloud Edition - Version 18.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 18.0 and later
Information in this document applies to any platform.

Symptoms

When a domain exclusive OAT task is submitted right after an offline task, sometimes the OAT Task fails as it times-out waiting for file lock (i.e. <Solution Name>/server/access.lck).

The following is the complete log of the failed OAT task:

Cause

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