My Oracle Support Banner

Newly Created Address Purpose Within Collections - Communication tab is Not Visible via Address Purposes in Manage Customers for the Same Site (Doc ID 2653649.1)

Last updated on JULY 31, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

Upon adding a new Purpose for an Address via Communication tab in Collections Module, the same Purpose has not been transposed within Manage Customers for the respective Site via Address Purposes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.