My Oracle Support Banner

RMCS Customer Contract Creation Through FBDI Is Failing Due To Invalid Customer Details (Doc ID 2653651.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Fusion Revenue Management Cloud Service - Version 11.13.19.10.0 to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

Customer contract creation through FBDI is failing due to invalid customer details

We have loaded a customer contract through FBDI load and the contracts have been created accordingly as per the Contract identification rule,But when loading an another FBDI Template for the same customer ,we are getting an error like"The bill-to customer site identifier provided is invalid. Enter a valid bill-to customer site identifier"

ERROR
-----------------------
The bill-to customer site identifier provided is invalid. Enter a valid bill-to customer site identifier

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.