Invoice is Being Approved Through a Previous Notification for the Task (Doc ID 2654153.1)

Last updated on DECEMBER 02, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR

An approver for whom invoices have already been sent through the approvals workflow for, is able to acquire and approve the invoice while ignoring the next concurrent approval step.
 

EXPECTED BEHAVIOR

The approver should not be able to acquire the invoice and ignore the input from the other approvers.

STEPS

The issue can be reproduced at will with the following steps:
1. Send an invoice through the approval workflow and assign to a manager or a future assignee.
2. Approve the invoice and assign to reports of the manager.
3. Have the Manager approve from the previously received worklist notification or email.
4. Manager acquires and approves invoice.

Changes

Cause

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