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Error When Launching ”Import Marketing E-Mail Interactions” Scheduled Process (Doc ID 2654871.1)

Last updated on APRIL 01, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Leads, Sales Campaigns

This error is displayed when trying to launch "Import Marketing E-Mail Interactions" process using "Scheduled Processes"

ERROR
-----------------------
Unable to retrieve content. Additional information for "Remote Region error #XX"


STEPS
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The issue can be reproduced at will with the following steps:
• log on to Sales Cloud as Administrator
• choose ‘Scheduled Processes’ from the navigator
• schedule a new Process
• search for the process called ‘Import Marketing E-Mail Interactions’
• use the correct scheduling parameters to have this process run as often as you need
• submit the process

Cause

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In this Document
Symptoms
Cause
Solution
References


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