My Oracle Support Banner

Values for Dynamic Shopper Profile Properties are Switched (Doc ID 2655037.1)

Last updated on APRIL 09, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Reported Version: 19.5.9

Symptoms

There are 2 dynamic properties for user: "Client Name" and "ABC ID".  The values of "Client Name" and "ABC ID" displayed in Storefront > My Account and  Agent > Profile are switched.  A client's name is displayed in "ABC ID" field and an id is displayed in "Client Name" field.

Reproducible Steps:

Storefront
1. Log into Storefront. If no account, register and log in.
2. Open My Account

Agent
1. Log in
2. Search for "Submitted to Fulfillment" status orders, and check each order
or
2. Look at the user profiles captured

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Option 1  Update widget code.
 Option 2 Recreate dynamic properties
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.