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FA: SCM: OM: Transfer Order Is Closed Cancelled/closed But SO Is Stuck In Draft Status. (Doc ID 2655283.1)

Last updated on APRIL 07, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Manage Orders

ACTUAL BEHAVIOR
-----------------------
Transfer Order is cancelled/closed but Sales Order is stuck in Draft Status.

EXPECTED BEHAVIOR
--------------------------
There should be no Draft Sales Order, once the Transfer Order is closed/cancelled.

STEPS
--------
1. Create a Transfer Order.
2. The Transfer Order is Orchestrated to Order Management.
3. The Order Fulfillment Lines are in Awaiting Shipping.
4. Now the Transfer Order is cancelled.
5. Now there is a new revision on the order in the draft status.

Cause

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In this Document
Symptoms
Cause
Solution
References


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