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Cannot Resolve Identified 'ParentId' Error on Leads in CX Cloud Mobile (Doc ID 2655341.1)

Last updated on APRIL 02, 2020

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.10.0 version, CX Mobile Application

We are facing issue with Leads in CX Cloud Mobile App. When we try to open an existing lead, it is opening a blank page and when we try to scroll through or navigate through the blank page we get error as:

Cannot resolve identified 'parentId'
Cannot resolved identifier 'parentDisplayName'
Cannot resolve identifier 'parentAltId'

ERROR
-----------------------
Cannot resolve identified 'parentId'
Cannot resolved identifier 'parentDisplayName'
Cannot resolve identifier 'parentAltId'

Solution

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In this Document
Goal
Solution
References


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