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Chat Inlay Allowed Domains Screen Is Not Working (Doc ID 2655799.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


The Admin user tried to whitelist domains for chat inlay.

For testing purposes, the admin user added one domain, navigated to Manage Applications Core Administrator Profile Values task and searched profile display name "Allowed Domains".

Afterwards, the admin user wanted to change this domain, however, even if  waited 10 - 15 minutes, fetching data is not completed and the site could not displayed completely and it freeze.

The admin user tried it in different browsers and machines, but no solution.

What is the problem and the solution?


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