OTM Mobile - In Header StopDetails, Weight And Volume Are Giving Incorrect Value
(Doc ID 2655895.1)
Last updated on SEPTEMBER 26, 2023
Applies to:
Oracle Transportation Management Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
When users access OTM though Mobile as ServProv user , they see incorrect ship Unit values
Mobile Path : Click on Shipment--> Stops-->Click on 1st Stop( Header StopDetails)--> Stop Details(section)--> Weight and Volume are incorrect'
Although OTM through browser, ship Unit is correct.
What it should Be- As an example in this case:
The weight should be, (Gross Weight Per Ship Unit * Ship Unit Count) (5*2) = 10
Kg + (2*3 )= 6 , So a Total of 16 (10+6) KG
Similarly for Volume, (8.32 * 2) = 16.64 + (1.13 * 3) = 3.39 = Total of 20.03 (16.64+3.39) M3
What it is showing-
7 kg (5+2) and 9.45 (8.32+ 1.13) Cubic meters in Mobile.
It seems to be just adding up the columns rather than doing the calculations as (Ship Unit Count * Weight per Ship Unit Count)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |