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Autoinvoice Credit Memo's Tax Amount is not getting credited (Doc ID 2656391.1)

Last updated on APRIL 06, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Billing - Transactions

ACTUAL BEHAVIOR
---------------
Tax amount is not getting credited when crediting the Data Migration Transaction

Credit Memo's are migrated using Autoinvoice FBDI to credit already existing (migrated) transactions. While being imported, even though the tax rate is being recognized (20%) the tax amount is being saved as 0 and cannot be modified. Also, the taxable_amount is also coming as 0.

EXPECTED BEHAVIOR
-----------------------
Tax should be calculated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Transaction via AutoInvoice
2. Apply Credit memo against same Transaction
3. Only line is credited, tax is recognized but imported with 0 amount.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot migrate the taxable credit memos

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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