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Autoinvoice Credit Memo's Tax Amount Is Not Getting Credited (Doc ID 2656391.1)

Last updated on JANUARY 05, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Credit Memo's are migrated using Autoinvoice FBDI to credit already existing (migrated) transactions. While being imported, even though the tax rate is being recognized (20%) the tax amount is being saved as 0 and cannot be modified. Also, the taxable_amount is also coming as 0.

EXPECTED BEHAVIOR
-----------------------
Tax should be calculated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Transaction via AutoInvoice
2. Apply Credit memo against same Transaction
3. Only line is credited, tax is recognized but imported with 0 amount.

 

Cause

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In this Document
Symptoms
Cause
Solution


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