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Record Created by CSV File Import and Sent to the Second Step of the Workflow Is Only Assigned to One User Instead of All Users (Doc ID 2656403.1)

Last updated on NOVEMBER 01, 2024

Applies to:

Primavera Unifier Cloud Service - Version 20.1 and later
Primavera Unifier - Version 19.12.3.0 and later
Information in this document applies to any platform.

Symptoms

When creating a workflow type record by way of CSV file import, and it is being sent to the second step of the workflow when the Assignees for the step have more than one user defined:

ACTUAL BEHAVIOR

The record is only being assigned to the first user, in alphabetical order, in the Assignees list at the second step of the workflow.

EXPECTED BEHAVIOR

The record should be assigned to all the users defined in the Assignees setting in the workflow schema for the step and allow any user to Accept the task and take action.

Cause

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In this Document
Symptoms
Cause
Solution
References


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