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Cannot print IBLPN due to error "-Unable to load ~/service_gateway" (Doc ID 2656734.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 19.4 and later
Information in this document applies to any platform.

Symptoms

On : 19.4 version, Core Product Functionality

When attempting to print labels for IBLPN shipment, the following error occurs.

ERROR
-----------------------

********.oraclecloud dice
Unable to load ~/service_gateway
request precent/Cache=158496****** status: 500Shot(s) --


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle Warehouse on Cloud
2. Navigation Path: UI > Trx_ASN
3. Query IB Shipment > AT970******1 > the error above is raised.


AT970********1

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Impacting Receiving.

Cause

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In this Document
Symptoms
Cause
Solution
References


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