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"Error Retrieving Sequence Number" when Creating Purchase Order for Supplier without Order Adress (Doc ID 2656741.1)

Last updated on APRIL 28, 2020

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

While creating a purchase order (PO) against a supplier that has no order address (04) defined, an error is raised when hitting OK.

"Error retrieving sequence number"

Steps to reproduce the issue:

  1. Set the 04 address type is set up as non-mandatory for suppliers (MANDATORY_IND in ADD_TYPE_MODULE table for ADDRESS_TYPE=4 is set to 'N').
  2. Ensure no 04 Order address is defined for supplier site.
  3. Create a purchase order for the supplier with no 04 Address defined.
  4. Select the supplier-site and notice the error message "Error retrieving sequence number".

Cause

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In this Document
Symptoms
Cause
Solution
References


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