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Attachments (Source Document,Difference Report) are not Visible in Case Notes&Attachements Section after Importing and Accepting the XML (Doc ID 2656750.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Cloud Service - Version 8.2 and later
Oracle Life Sciences Argus Safety - Version 8.2 and later
Information in this document applies to any platform.

Symptoms

 After importing and accepting the XMLs,  Source Document and E2B difference Report and other default attachments are not visible in Case Form ->Additional Information -> Notes and Attachments section even those are available in Database (Case_Notes_Attach table) and showing audit log as well as on web-server PDF reports folder.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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