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Fusion Global HR: Process 'Apply Name Formats to Person Names' Populates Name Incorrectly (Doc ID 2656992.1)

Last updated on SEPTEMBER 16, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms


The person name format was updated from First name, Last name to First name (Preferred Name) Last Name.
Ran the 'Apply Name Formats to Person Names' process in order to change the name to new format.
After running the process, if the Preferred Name was blank it was updated as well, which caused those employees' Preferred Name to be populated with their First Name by default.

Changes

Per the documentation:

http://docs.oracle.com/en/cloud/saas/human-resources/20c/faigh/person.html#FAIGH223428

When does the application update stored names with a person name format?
When you run the Update Person Names process in the Scheduled Processes work area. When you update a name format, you must run the process so that the application updates the stored names according to the updated format type rules. You can run the process for a specific name format and legislation combination.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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