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Why invoice distribution is not visible in Email Approval Notification (Doc ID 2657248.1)

Last updated on APRIL 08, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Manage Invoices-Audit Invoices

When attempting to check invoice approval notification received through e-mail, the following error occurs.

ERROR
-----------------------
In production environment distribution is not appearing while in dev1 environment distribution is appearing.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create invoice and send it for approval
2. Check approval notification received through the e-mail
3. Distribution is not displayed for production

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot understand why the distribution is not displayed.

Cause

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In this Document
Symptoms
Cause
Solution


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