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Quickpay error: PAY-1635252: An error occurred when processing element {ELEM_NAME. (ETNAME=XXXXX Entitlement Result) (Doc ID 2657268.1)

Last updated on APRIL 20, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Global Payroll

When attempting to run quickpay for an employee
the following error occurs.

ERROR
-----------------------
PAY-1635156: Error was encountered when processing payroll relationship 6.
PAY-1635252: An error occurred when processing element {ELEM_NAME. (ETNAME=XXXXX Entitlement Result)
PAY-1635399: An error occurred during formula execution. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=An external function call error occurred for formula CALL_CALC_VALUE, line 74.)
PAY-1635270: An application error occurred. An assertion failure was detected at location pycgdm:1.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Manage Absence Plans - Add absente for employee
2. Run Quickpay
3. Error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


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