My Oracle Support Banner

After Creating Category, Category Not Visible In The HR Helpdesk Page (Doc ID 2657270.1)

Last updated on NOVEMBER 19, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

After defining the categories, the user is not able to view and select the categories when creating the HR help desk SR.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.