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ESS-02003 User xx does not have sufficient privilege - Workspace Periodic Refresh Error (Doc ID 2657350.1)

Last updated on OCTOBER 28, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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'Periodic Refresh' within Within 'Configure Workspace Search' Task is failing.

ERROR
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'ERROR:oracle.as.scheduler.RuntimeServiceAccessControlException: ESS-02003 User xx does not have sufficient privilege to perform operation setRequestParameter on request xxxxx'


STEPS
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The issue can be reproduced at will with the following steps:
1. Login into the application
2. Go to 'Setup and Maintenance'
3. Change to the Sales Offering
4. Search for 'Workspace'
5. Click 'Configure Workspace Search' > Monitor Subtab > Periodic Refresh

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the workspace is not refreshed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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