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Unable To Update Address Or Submit Order When Impersonating As Shopper From Agent Console. (Doc ID 2657386.1)

Last updated on APRIL 15, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Agent is unable to update address or submit order when impersonating as shopper from agent console. When an agent launches the shopper's profile and adds an address to a shopper's progile, they see a message that says 

 

Cause

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