Unable To Change Organization For Users In The User Administration Portal For Re-enabled Users
(Doc ID 2657907.1)
Last updated on MARCH 22, 2022
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 220.127.116.11 and later
Information in this document applies to any platform.
When attempting to change the user organization for re-enabled users,
the following error occurs.
2020-04-07T13:02:49.985+0000 Creating/Assigning Application Access for Users: 1
2020-04-07T13:02:49.993+0000 Processing User(1/1): <$username>
2020-04-07T13:02:51.029+0000 Assigning Application Access failed for user <$username>
2020-04-07T13:02:51.454+0000 Modifying User Attributes Failed for User: <$username>
The issue can be reproduced at will with the following steps:
- Enable previously disabled users
- Attempt to change the user's organization in the Cloud Admin
- Error occurs and the organization cannot be changed
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