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Contacts Not Visible to Role (Doc ID 2658100.1)

Last updated on APRIL 13, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

On : N/A version, Accounts, Contacts, Households

I have copied customer service representative role and created a new custom one. The only difference between both roles is the custom one is only allowed to see and work SRs in its queue. After role creation, I have created a test user however, this user is not able to see contacts once I navigate to contacts.
 

Solution

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In this Document
Goal
Solution


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