My Oracle Support Banner

Importing Reference Accounts Using Upload From Spreadsheet Is Failing With Error: Accounting flexfield segment values must be both defined in the chart of accounts for the ledger of the specified business unit and enabled for Receivables. (Doc ID 2658263.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On Fusion Receivables, Trying to import reference accounts for an existing customer is getting this error:




Expected Behavior
Expecting to be able to create accounts for existing customer.


Steps to Reproduce the issue
The issue can be reproduced at will with the following steps:

  1. On Navigator.
  2. Go to Receivables > Billing.
  3. Go to Manage Customers.
  4. Select import customers from spreadsheet.
  5. Import the data.
  6. Reviewed the report and observed the errors described appear.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.