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The Value for a Custom FCL Field Was Reset to null (Doc ID 2658627.1)

Last updated on MAY 06, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


In the environment, there was cu stom FCL field, i.e. CUSTOM_FCL.

For many records in the environment, there were values for this field, i.e. Value 1, Value 2 etc.

At some point, the admin user observed that for all the records, the value of the FCL field became null.


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