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OAC- C: Cannot Send Dashboard Page By Agent (Doc ID 2658996.1)

Last updated on APRIL 16, 2020

Applies to:

Oracle Analytics Cloud - Version 105.1.0 to 105.5.0 [Release 105.1 to 105.3]
Information in this document applies to any platform.

Symptoms

While trying to send certain dashboard pages as Excel attachments using agents  the following error is returned. However the same dashboard page can be sent in PDF format.

ERROR
-----------------------
[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: A fatal error occurred while processing the request. The server responded with: Error while executing ExcelRpcCall.processMessage
java.lang.ArrayIndexOutOfBoundsException
.
Error Codes: AGEGTYVF
Location: saw.rpc.mis.read, saw.subsystems.portal.generatedashboardexcel.currentpage, saw.subsystems.portal.generatedashboardexcel, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads


Cause

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In this Document
Symptoms
Cause
Solution
References


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