Credit Memo Balances Are Calculated Incorrectly
(Doc ID 2659329.1)
Last updated on APRIL 23, 2020
Applies to:Oracle Fusion Receivables Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 11.13.19.07.0 version, Billing - Transactions
Balance details for certain credit memos do not reflect all of the activity the credit memo has against it.
The issue can be reproduced at will with the following steps:
1. Navigate to Receivables -> Billing -> Tasks -> Create a transaction
2. Create a new credit memo
3. Apply the credit memo to an invoice
4. On the credit memo, go to Actions -> Balance details. Notice that Invoice balance is not visible
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