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EPRCS: MR Reports gives error: "Unable to communicate with the data source" Even After Resetting Password (Doc ID 2659516.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Oracle Enterprise Performance Reporting Cloud Service - Version 20.03.50 and later
Information in this document applies to any platform.

Symptoms

MR Reports give error: "Unable to communicate with the data source".

The admin password for the data source expired. After resetting the admin password the connection from the data source was successful for all the cubes. However, when opening the MR reports, the reports are still failing with the error: "Unable to communicate with the data source".


Changes

The admin password for the data source expired.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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