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Nothing Happens When Clicking Work Orders Hyperlink From Install Base Asset Page (Doc ID 2659559.1)

Last updated on APRIL 19, 2024

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

Customer is not able to drill down to any work order from Installed Base Asset page.

Steps to reproduce:

1. Go to Navigator-> Service-> Installed Base Assets

2. Search and Find an existing Installed base Asset.

3. Go to Work Orders subtab and click on any Work Order Number.

4. Nothing happens. 
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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