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Approval Reason is No Longer Populated During Approve and Reject Actions (Doc ID 2659673.1)

Last updated on MAY 14, 2020

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 D to 20 A Patch 1 [Release 19 to 20]
Information in this document applies to any platform.

Symptoms

When performing an Approval action such as Approve or Reject that have a BML script associated with it, the system attributes "_main_document_curr_reason_name" and "_main_document_curr_reason_variable_name" are no longer populated when the action is performed.

In previous versions, these attributes were populated with the approval reason that the approver is currently approving/rejecting the quote for.

Changes

The environment was recently upgraded to version 19D or later.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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