You cannot create an adjustment for an amount greater than the current outstanding balance (AR-856779)
(Doc ID 2659780.1)
Last updated on DECEMBER 09, 2021
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, Billing - Transactions
When a user is trying to approve an adjustment, the following error message is occurring:
the following error occurs.
ERROR
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'You cannot create an adjustment for an amount greater than the current outstanding balance (AR-856779)'
STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables
2. Approve Adjustments
3. Highlight adjustment, Click Approve
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot approve adjustment
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |