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You cannot create an adjustment for an amount greater than the current outstanding balance (AR-856779) (Doc ID 2659780.1)

Last updated on DECEMBER 09, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Billing - Transactions

When a user is trying to approve an adjustment, the following error message is occurring:
the following error occurs.

ERROR
-----------------------
'You cannot create an adjustment for an amount greater than the current outstanding balance (AR-856779)'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receivables
2. Approve Adjustments
3. Highlight adjustment, Click Approve


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve adjustment

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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